Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on Real Estate Manager subscription purchases. If you are not satisfied with the Service, you may request a full refund within 30 days of your order date, including for change of mind.

What this covers

• Your initial monthly or yearly subscription payment.
• Renewal payments, where the request is made within 30 days of that charge.
• Charges for additional units added to your plan, where the request is made within 30 days of that charge.

How to request a refund

Real Estate Manager is the seller of record and we handle refunds directly. To request one, email support@realestatemgr.com from the address on your account, or include your receipt or invoice number, and we will take care of it.

Processing

Approved refunds are issued to the original payment method through our payment processor, Stripe. Timing depends on your bank or card issuer, typically within 5–10 business days of approval. Once a refund is issued, the related subscription is cancelled and paid access ends.

Cancelling your subscription

You can cancel at any time from the Billing page in the app or through the billing portal linked there. Cancellation stops future renewals; you keep access until the end of the billing period you have already paid for. You may export your records before access ends.